Privacy Policy
At Mystique, we are committed to protecting your privacy. This Privacy Policy outlines how we handle your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and any applicable Queensland privacy laws.
We only collect personal information where it is necessary to provide our services or respond to your enquiries. "Personal Information" refers to any information or opinion that identifies you or could reasonably identify you, such as your name, email address, or phone number.
You can visit and browse this website without disclosing any personal information. If you choose to contact us, submit a form, or interact with us directly, we may collect the information you voluntarily provide.
We use personal information solely for the purpose it was collected – such as responding to an enquiry, processing a request, or delivering a service. We do not sell or share your personal information with third parties unless:
- You give your consent;
- We are required by law; or
- There is a serious threat to health, safety, or the public interest.
We do not disclose your information to overseas recipients.
You have the right to request access to your personal information and to request corrections if the information we hold is inaccurate or outdated. These services are provided free of charge. We will ask for verification of your identity before processing any request.
If you believe your privacy has been breached, you can make a complaint. We will acknowledge your complaint within 7 days and aim to respond within 30 days. If additional time is needed, we will notify you of the expected resolution date.
We take reasonable steps to ensure your personal information is stored securely. This includes technical, administrative, and physical safeguards to protect against unauthorised access, loss, misuse, or alteration.
Our team is trained in privacy practices, and access to personal information is limited to staff who require it to perform their duties.
We may use cookies to enhance your browsing experience and understand how you use our site. Cookies are small files stored on your device and can be disabled in your browser settings. Please note, disabling cookies may impact site functionality.
We use Google Analytics to analyse website traffic and user interaction. Google Analytics does not identify individuals. By using this site, you consent to data collection by Google in accordance with their Privacy Policy. You can opt out via the Google Analytics opt-out browser add-on.
Our website may contain links to external sites. We are not responsible for the privacy practices of other websites and recommend reviewing their privacy policies before providing personal information.
Our website may interact with social media platforms such as Facebook, Instagram, or Twitter. If you choose to "like", "share" or comment via social media, be aware that your personal information may be collected by those platforms in accordance with their own privacy policies.
This website complies with the Privacy Act 1988 (Cth), the Spam Act 2003 (Cth), and applicable state legislation such as the Information Privacy Act 2009 (Qld).
If you have any questions about this Privacy Policy or our data practices, please contact us:
Mystique Editorial Team
Branwell Pty Ltd t/a Mystique
Unit 2, 290 Boundary Street, Spring Hill QLD 4000
This policy is effective as of 1 June 2025.